Support

Tell us what got in the way.

Founding beta support is direct and practical. Include the screen you were on, what you expected and what happened.

Contact

Email support@getleccy.com. Do not include customer names, addresses, certificates or other confidential job information in the first message.

Useful details

  • Your iPhone model and iOS version.
  • The Leccy version shown in Settings.
  • The steps that led to the problem.
  • Whether the device was offline.

Before erasing data

Resetting or removing the beta can permanently remove records stored only on that device. Settings can create a readable JSON or customer CSV copy, but this version cannot import either file back into Leccy. Keep independent business records for anything you must retain.

Electrical emergencies

Leccy support is product support, not an emergency or technical advice service. Follow your competent-person procedures and use the appropriate emergency service when safety is at risk.